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Privacy Policy

Last updated: 12th May 2026

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This Privacy Policy explains how Bloomantic collects, uses and protects your personal information when you visit my website, complete an enquiry form, contact me by email, book a consultation or work with me for your wedding flowers.

 

I am committed to protecting your privacy and handling your personal data with care and transparency. I comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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I aim to keep this clear and simple. I only collect information that helps me respond to your enquiry, understand your wedding plans and provide my floristry services.

1. Who I am

This website is owned and operated by:

 

Business name: Bloomantic
Email: hello@bloomantic.com
Location: Milton Keynes, United Kingdom

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For the purposes of UK data protection law, I am the “data controller” of the personal information I collect and use.​

2. what personal information I collect

I may collect personal information when you complete a form on my website, contact me by email, book a consultation, or become a client.

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This may include:

  • bride and groom names

  • preferred email address

  • phone number

  • wedding date

  • wedding venue

  • budget bracket

  • general information about what you are looking for

  • floral details, such as bridal party flowers, bridesmaids, table numbers, arrangements and styling preferences

  • information about what attracted you to my brand

  • how ready you feel to book

  • photographer details, where provided

  • any other information you choose to share with me

 

If you contact me directly by email, I will collect the information you include in that email.

If you book my services, I may also collect your billing address for invoicing, contract and accounting purposes.

 

Where a refundable prop hire deposit is paid, I may ask for bank details before or after the wedding so that I can return the prop hire deposit once hired items, such as vases or other props, have been safely collected and checked.

3. how i use your personal information

I use your personal information to:

  • respond to your enquiry

  • arrange and prepare for consultation calls

  • understand your wedding plans and floral requirements

  • prepare quotes, proposals and floral design documents

  • communicate with you before, during and after your wedding

  • provide my wedding floristry services if you choose to book

  • create and manage invoices, contracts and payment records

  • return refundable prop hire deposits after the wedding

  • keep basic accounting and tax records

  • improve my website and understand how visitors use it

  • contact past clients with occasional follow-up messages, such as asking for a review, asking about access to professional photographs, or sharing referral/recommendation opportunities

 

I do not sell your personal information.

4. my lawful basis for using your information

Under UK data protection law, I need a lawful basis for using your personal information.

 

I rely on the following lawful bases:

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Responding to enquiries — Legitimate Interests

Arranging consultation calls — Legitimate interests/steps before entering into a contract

Preparing quotes and proposals — Legitimate interests/steps before entering into a contract

Providing wedding floristry services — Contract

Creating invoices, booking records and payment records — Contract/legal obligation

Returning refundable prop hire deposits — Contract

Keeping invoices and business records — Legal obligation

Website analytics — Consent

Occasional follow-up messages to past clients — Legitimate interests, with the option to opt out

Future newsletter or mailing list, if introduced — Consent

5. post-wedding follow-up

After your wedding, I may occasionally contact you with a thank-you message or follow-up request. This may include asking for a review, asking about access to professional photographs, or sharing referral or recommendation opportunities.

 

You can ask not to receive this type of follow-up at any time.

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Where you choose to share professional photographs with me, or give permission for your photographer to share them with me, I may use them in line with the permission you have given. This may include portfolio, website, social media or marketing use, where agreed.

6. newsletter and marketing

I do not currently send newsletters or marketing emails. If I introduce a newsletter in future, this will only be sent to people who have actively signed up to receive it, and you will always be able to unsubscribe at any time.

7. where your information is stored

Your information may be stored in:

  • my email inbox

  • Wix form submissions

  • my laptop

  • notes on my phone

  • Google Drive, where I may keep basic client or enquiry information

  • documents such as proposals, quotes, invoices and records relating to bookings

  • invoicing or accounting records

  • bank details and payment records used to return refundable prop hire deposits

 

I take reasonable steps to keep your personal information secure and only keep information for as long as I need it.

8. who i share your information with

I only share personal information where necessary.

 

This may include:

  • Wix, which hosts my website and website forms

  • Wix website tools, which may help me understand website performance and visitor behaviour

  • Google Analytics, which helps me understand website usage

  • email, cloud storage or software providers I use to run my business

  • my accountant or professional advisers, where needed

  • venues, planners, suppliers or photographers, where relevant to a booked wedding and where appropriate

 

I do not sell your data or share it with third parties for their own marketing purposes.

9. how long i keep your information

As a guide:

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I do not keep personal information for longer than necessary.

  • I usually keep enquiry information for up to 18 months after our last contact, unless there is a reason to keep it for longer.

  • If you book my services, I keep relevant client records, such as correspondence, proposals, contracts, invoices and payment information, for up to 6 years for legal, tax and accounting purposes.

  • Billing, invoice and payment records may be kept for up to 6 years for legal, tax and accounting purposes.

  • Bank details provided for returning refundable prop hire deposits are used only for that purpose and are not kept for longer than necessary after the refund has been made, unless I need to keep a record for legal, accounting or dispute-resolution purposes.

  • If you ask me to delete your information, I will do so where I can, unless I need to keep certain information for legal, accounting or legitimate business reasons.

10. cookies and website analytics

My website is built using Wix and uses cookies to help the site work properly.

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I use Wix website tools and Google Analytics to understand how visitors use my website, such as which pages are viewed and how visitors find the site. Analytics cookies should only be used where you have given consent through the cookie banner.

 

More information is available in my Cookie Policy.

11. your rights

You have rights over your personal information. These may include the right to:

  • ask what personal information I hold about you

  • ask me to correct inaccurate information

  • ask me to delete your information

  • object to certain uses of your information

  • withdraw consent, where I rely on consent

  • ask me to restrict how I use your information

 

To make a request, please contact me at:

hello@bloomantic.com

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You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information is handled.

12. updates to this policy

I may update this Privacy Policy from time to time, especially if I change how my website works or introduce new services such as a newsletter.

 

The latest version will always be available on this page.

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